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Rental Terms & Conditions

Rental Terms & Conditions

When we receive a completed reservation form, we will confirm your reservation request by return email with a detailed cost quote.It is the renter’s responsibility to inform us of any errors or omissions on the confirmation form upon receipt.
Our rental system is based on calendar days. If you pick up your bike Monday at 9 am and bring it back Tuesday at 2 pm, that’s a two-day rental. In order to be considered as a 1 day rental, bikes must be picked up and returned the same day (our hours are 8:00am to 6:00pm).

If you want to pickup your bike or have your bike delivered at 6:00pm and after, please add 25% to your 1 day rental cost.

Minimum online reservation during month of July is 3 days.

Also it is important to note that during months of July and August bike pick up around 6:00pm includes an extra cost of 1/2 day rental.

We require a deposit to reserve a bike. Deposits can be made on-line via a secured payment link with a credit card (Visa or MasterCard).

Directions for paying the deposit will be included with the confirmation. A deposit of 40% is required in order to secure your booking (full payment required for one day rentals).Payment in full is required ten days before the start of the rental period; In the event that a booking is made thirty or fewer days prior to the start of the rental period, the full amount is due at the time of booking. If we do not receive a deposit within that time, the rental will be assumed to have been cancelled.

The balance due is payable ten days before the start of rental period or ultimately when the bike is picked-up at the agency or on delivery.

We will require payment of the balance owing for the rental including the delivery and pick-up fees in cash or credit card. If you will not be present for the delivery, payment must be made by calling us during normal working hours.Payment may be made by credit card (Visa, MasterCard) or cash.

Deposits are refundable provided that notice of cancellation is received 15 days prior to the start of the rental period. There is no refund of deposits for bookings made less than 15 days prior to the start of the rental period
If you have requested delivery of your bike(s) we will require both a street address and phone number.This information should be supplied at least one week prior to delivery.To minimize the possibility of problems with the delivery and to ensure your bike (s) is delivered where and when you expect it,we strongly recommend that you phone us one or two days before the delivery date to finalize and confirm the delivery time and location.

If you will not be present when the bike is delivered and you have not made arrangements for its safe storage pending your arrival, we will return the bike to the depot and a second delivery charge will be levied. Please also ensure that if you will not be present when the bike is being picked up, that you have made arrangements for its safe storage.

Please ensure that you have provided a contact number.In the event of any issues, our contact numbers are: +33 (0)678 845 687 Jean-Michel or +33 (0)671 653 923
Renters are responsible for any damage to the bikes (excluding minor nicks or scratches).Renters are liable for the full replacement cost should the bike be lost or stolen.In the unfortunate event of a stolen bicycle, it is your responsibility to report this to the police. Please provide a copy of the declaration given at the police station to us.

Locking the bicycle: Locks are available upon request and we highly recommend their use. Never leave the bicycle unattended, unless properly locked.

FBR staff are happy to demonstrate proper use of the locks.
Minimum online reservation is one day

½ day rental: For bikes picked up at one of our agencies, a half-day runs from 8:00 am until 1:00 pm or from 1:00pm until 6:00pm.

One day, for the purpose of calculating rental rates, is any part of a calendar day.i.e hiring a bike from 2:00pm until 2:00pm the following day is considered as 2 days rental NOT 1 day.

Payment for the rental period is due at beginning of rental or bike pick-up.

We are proud of the cleanliness of the bikes we supply. Please make sure that it’s clean when it comes back.

We provide bikes that are in good working order. If you should have a problem, please contact us and describe the problem and, in the case that we cannot send one of our mechanics to repair or replace the bike, we will assist you in finding one of the shops we work with so that they can repair the bike.

We will correct any problems that are not a result of accident or misuse without cost and get you back on the road as soon as possible.If repairs cannot be made quickly a replacement bike will be provided. Assuming you have secured our prior consent, you will be reimbursed the costs of repair when the bike is returned.

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